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Xero invoice reminders vs Churnproof
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Xero's invoice reminders send scheduled emails and stop there. Churnproof works alongside Xero: it chases by SMS and email, reads what customers reply, records promises and part payments, follows up on the right day, and texts you updates.
| Xero invoice reminders | Churnproof | |
|---|---|---|
| Email reminders | Yes | Yes |
| SMS from an Australian number | No | Yes |
| Reads and answers replies | No | Yes |
| Tracks promises to pay | No | Yes |
| Updates you by text, takes instructions by text | No | Yes |
| Price | Included with Xero | Free for 1 invoice, from $19/month |
Based on publicly available information as at November 2026. Check each provider's site for current details.
Where Xero reminders fall short
They're a good start, but they're one way. When a customer replies "I'll pay Friday", the reply lands in your inbox and the reminders keep going, or stop, and someone still has to remember Friday.
Use both
Churnproof connects to your Xero file. You can keep Xero's reminders on or turn them off. Most people turn them off so customers get one clear conversation.
Questions people ask
- Does Churnproof replace Xero?
- No. Xero stays your accounting system. Churnproof reads your invoices and payments from it and does the chasing.
- Should I turn off Xero reminders?
- Usually yes, so customers don't get two sets of messages. It's your call.
Stop chasing. Start getting paid.
Connect Xero or QuickBooks, name your employee and let them get on with it. Start free on one invoice. Paid plans from $19 a month.
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