How it works
It talks to your customers. You talk to it.
Your employee chases overdue invoices by SMS and email, handles whatever customers say back, and keeps you posted by text.
Free plan, no card needed. Set up in 2 minutes with Xero or QuickBooks.
Churnproof connects to Xero and finds overdue invoices. Your named employee texts and emails the customer, reads their reply, records promises and part payments, follows up on the right day, and texts you updates. You give it instructions by replying to its texts.
Mick (Bayside Renos)
Your customer
Sarah (your employee)
Texting you
The conversations it handles
Real customers don't just pay or ignore you. Here's what happens with everything in between.
The customer who part paid
It confirms what came in, thanks them, and chases the balance on the date they give.
Karen (customer)
The promise to pay Friday
It logs the date, goes quiet, checks on Saturday whether the money landed, and follows up if it didn't.
Steve (customer)
"I'm waiting on the builder to pay me"
Understanding, not a pushover. It asks for a date and holds them to it.
Rob (subbie client)
A dispute or wrong amount
It stops chasing that invoice straight away and tells you. It never argues with your customer.
Linda (customer)
"Who is this?"
It explains who it is, which business and which job, in plain words.
Unknown number
Your side
Manage it like an employee. By text.
- Updates when people pay, promise or push back.
- A weekly summary of what's paid, promised and still owing.
- Ask it anything: "Who owes me the most?" "What's overdue?"
- Give it instructions: "Leave Dave till the 30th." "Go easy on Mark."
- Approve messages by replying YES, or numbers to pick which ones.
- It remembers what you tell it, so you only say it once.
You choose how much it does on its own, from asking before every message to handling it all and only checking in when it's unsure.
Sarah (your employee)
Texting you
Look after clients' invoices too
1
Turn on Manage multiple accounts
One switch in Settings. Your own account becomes the one that looks after the others.
2
Add a client
Enter the business name and the owner's mobile, or send your sign up link and let them join with you.
3
Connect their Xero
Open the client from the switcher and connect their Xero file. Their AI employee picks up overdue invoices.
4
Pick who it answers to
The owner, your team, or whoever replies first. Or keep it with your team only.
5
Choose who pays
Put the plan on your bill, or let the client choose and pay for their own.
Each client gets its own employee, mobile number, email, Xero or QuickBooks connection and history. See how Partners works
Churnproof
Your weekly round-up
Questions people ask
- Can I manage it for clients or several businesses?
- Yes. Turn on Manage multiple accounts. Each account gets its own employee, number, Xero or QuickBooks connection and history, and you get one weekly round-up across all of them.
- How does it know when someone's paid?
- It's connected to Xero, so when a payment is recorded against the invoice your employee sees it, stops chasing and lets you know.
- What's the chasing schedule?
- A friendly heads up by email three days before it's due, a reminder on the due date, a nudge three days after, a firmer reminder at ten days and a final reminder at 21 days, when you're told too. At 30 days it stops and hands it back to you.
- Can I check messages before they go?
- Yes. You choose. Your employee can ask before sending anything, send reminders but ask before replying, or handle it all and only ask when it's really unsure. Approving is as easy as replying YES.
- Can my customers opt out?
- Yes. Customers can reply STOP to SMS and your employee won't text them again.
- Do I need the app at all?
- You use it to set things up and to read full conversations if you want to. Day to day, everything can happen by text.
Stop chasing. Start getting paid.
Connect Xero or QuickBooks, name your employee and let them get on with it. Start free on one invoice. Paid plans from $19 a month.
Get Started Now