Losing customers is expensive.
Keeping them shouldn't be.
Affordable SaaS churn prevention plans to analyse customer feedback, surface churn drivers and build a retention-focused roadmap.
What you get with every plan
Connect your feedback sources in under 2 minutes. Churnproof analyses every ticket, call, review and survey to give you clear churn drivers, a prioritised roadmap and real-time risk alerts — so your team acts on evidence, not guesswork.
Pick your plan based on the number of customer feedback items (tickets, conversations, reviews, etc) your business deals with per month. Start with a free trial and analyse up to 500 feedback items, no credit card required. Upgrade later. Prices in USD.
Starter
Great for smaller Product or Customer Success teams
Per Month
Limited time offer- Up to 1,000 feedback items per month
- Basic Integrations
- Up to 5 users
- Unlimited Insights
- Churn Drivers & Solutions
- Feature Requests & Opportunities
- Churnproof Roadmap
- Release Impact
- Early Risk Radar
Pro
Perfect for most product and customer success teams
Per Month
Limited time offer- Up to 5,000 feedback items per month
- Basic Integrations
- Up to 25 users
- Unlimited Insights
- Churn Drivers & Solutions
- Feature Requests & Opportunities
- Churnproof Roadmap
- Release Impact
- Early Risk Radar
Enterprise
Great for enterprises and businesses in regulated industries
Per Month
Limited time offer- Everything in Pro
- Unlimited feedback items
- Unlimited users
- Custom Integrations
- Custom LLM Model
- Data Sovereignty
- Churnproof Roadmap
- HIPAA BAA
- Dedicated Account Manager
Want to know what's included? See all features →
Compare plans side by side
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Feedback items / month | 1,000 | 5,000 | Unlimited |
| Users | 5 | 25 | Unlimited |
| Churn Drivers & Solutions | |||
| Feature Requests | |||
| Churnproof Roadmap | |||
| Release Impact | |||
| Early Risk Radar | |||
| Basic Integrations | |||
| Custom Integrations | — | — | |
| Custom LLM Model | — | — | |
| Data Sovereignty | — | — | |
| HIPAA BAA | — | — | |
| Dedicated Account Manager | — | — |
Frequently Asked Questions
- What is Churnproof?
- ChurnProof helps SaaS businesses reduce churn by analysing all forms of customer feedback in one place. This includes reviews, customer support tickets, sales calls, surveys and written conversations. We use AI to turn unstructured feedback into clear, prioritised insights so teams understand why customers leave and what to fix before churn happens.
- What is included in the free trial?
- Every account starts with a 14-day free trial. No credit card is required. During the trial you get full access to the Starter plan, analysis of up to 500 feedback items, real churn drivers and insight themes, and access to dashboards and integrations. The goal is for you to see real, usable insights from your own data before committing.
- What happens after the free trial ends?
- At the end of the trial, you can choose a paid plan directly from the website. Your data and insights remain available, so there is no disruption or reset. If you decide not to continue, you can simply let the trial expire.
- How does pricing work?
- Plans are based on the number of feedback items analysed per month. A feedback item can be a support ticket, review, call transcript, survey response or written customer message. Pricing scales with usage so you only pay for the level of insight your business actually needs.
- Can I upgrade or downgrade my plan later?
- Yes. You can change plans at any time. Upgrades take effect immediately. If you downgrade, changes apply at the next billing cycle. Your existing insights remain available based on your new plan limits.
- Can I cancel at any time?
- Yes. You can cancel your subscription at any time from your account. Your plan will remain active until the end of the current billing period and you will not be charged again.
- Is my data secure?
- Yes. Data security and privacy are taken seriously. Your data is private and securely stored. Churnproof also has a rigorous process for removal of personally identifiable information so teams can focus on insights rather than raw data.
- Have more questions?
- You can contact us directly through the website or email support@churnproof.ai. We are happy to talk through your use case and help you choose the right plan.
Churnproof your business
Get actionable insights in minutes
Connect or upload your calls, conversations, tickets, surveys or reviews and see your first 500 feedback items analysed for free. Upgrade to a paid plan when you're ready to Churnproof your business.
Start analysing for free