Guides to getting paid
Plain English guides for Australian small businesses.
How to chase unpaid invoices (without losing the customer) →
A simple, friendly but firm process for chasing unpaid invoices in Australia, with timings, example texts and when to escalate.
Overdue invoice reminder templates (email and SMS) →
Copy and paste overdue invoice reminders for email and SMS: friendly, follow up, firm and final notice. Written for Australian businesses.
Can you charge late payment fees or interest in Australia? →
When you can charge interest or late fees on overdue invoices in Australia, how to set it up in your terms, and how to calculate it.
What to do when a builder won't pay you →
A practical guide for subcontractors when a builder won't pay: follow up steps, getting a date, security of payment, and when to get advice.
Debt collection rules every small business should know →
The basics of chasing customers who owe you money in Australia: contact frequency, hours, harassment, privacy and the ACCC and ASIC guideline.
Invoice payment terms explained (7, 14, 30 days and EOM) →
What common invoice payment terms mean in Australia, which to choose, and how terms affect how quickly you get paid.
Statutory demands: what small businesses should know →
What a statutory demand is, when it can be used against a company that owes you money, the $4,000 minimum and the 21 day timeframe.
Security of payment laws in Australia: a plain guide for tradies →
What security of payment laws are, who they cover, how payment claims, payment schedules and adjudication work, and the deadlines in each Australian state.
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