For agencies

    Keep the client relationship. Lose the chasing.

    Late retainers and milestone payments wear down good client relationships. Let your employee do the asking, so you can keep doing the work.

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    Free plan, no card needed. Set up in 2 minutes with Xero or QuickBooks.

    Churnproof chases overdue invoices for Australian marketing, design and web agencies. It connects to Xero or QuickBooks, follows up by email and SMS in the tone you choose, handles replies like "it's in next week's run", and keeps you posted by text.

    Finance (Client Co)

    Your customer

    Hi, it's Alex from Northbound Studio. The October retainer ($4,500) was due on the 1st. Could you let me know when it's scheduled?
    Sorry, PO wasn't raised. It's in the run on the 14th.
    Thanks for sorting that. I've noted the 14th.
    Your employee texts the customer who owes you

    Sarah (your employee)

    Texting you

    Client Co's retainer is in their run on the 14th, PO wasn't raised. I'll check the 15th.
    Thanks. Keep it gentle with them, big account
    Will do. I'll keep it gentle with Client Co.
    And keeps you posted by text

    Retainers that slip

    Every month, the same few clients pay late. Your employee follows up on schedule so it never becomes a conversation you have to have.

    Milestone payments

    Notes the approval or payment run date the client gives, and checks back the day after.

    Professional tone

    Pick professional or friendly. It writes like your best account manager, and never sounds like a debt collector.

    Questions people ask

    Will it damage my client relationships?
    It's designed not to. Messages come from your business in the tone you choose, and anything sensitive like a dispute is handed straight to you.
    Can it email instead of text?
    Yes. It uses both, and you can tell it to only email certain clients.
    Do you look after clients' invoices too?
    Agencies that manage clients' billing can add each client as its own account, with its own employee and Xero or QuickBooks connection, and switch between them from one login.

    Stop chasing. Start getting paid.

    Connect Xero or QuickBooks, name your employee and let them get on with it. Start free on one invoice. Paid plans from $19 a month.

    Get Started Now