Works with ServiceM8
Better conversations about unpaid invoices, with ServiceM8 job details
Connect ServiceM8 alongside Xero or QuickBooks. Your employee knows the job behind each invoice, so customers recognise the bill and get real answers.
From $19/month, free plan to try
Free plan, no card needed. Set up in 2 minutes with Xero or QuickBooks.
Churnproof connects to ServiceM8 to read job details: job number, site address, what was asked for, work done and the job contact. Your AI employee uses them when following up unpaid invoices by SMS and email, so it can mention the job, answer "what's this for?" and reach the right person.
Mick (Bayside Renos)
Your customer
Sarah (your employee)
Texting you
What ServiceM8 and Churnproof do together
"What's this invoice for?" is one of the most common replies to a reminder. With ServiceM8 connected, your employee can answer it straight away from the job notes, and mention the job and address in its messages so customers recognise the bill. It uses the job contact to reach the right person, and can wait while a job isn't finished yet. Your invoices still come from Xero or QuickBooks.
What it helps with
Messages customers recognise
"Hi Sarah, just following up the invoice for the hot water system at 12 King St." Mentioning the job gets faster replies.
Answers "what's this for?"
Your employee reads what was asked for and the work done, and explains it plainly.
Reaches the right person
Uses the job contact from ServiceM8, and fills in missing mobile numbers so more customers can be reached by text.
Waits on unfinished jobs
Turn it on and your employee holds off chasing while a job isn't marked finished.
Tells you about problems
If a customer says the work isn't finished or something's wrong, your employee texts you the job's status instead of arguing.
How it works
- 1Connect Xero or QuickBooks first.
- 2Click Connect ServiceM8 and approve access in ServiceM8.
- 3Your employee brings in recent jobs and links them to invoices.
- 4From then on, messages and replies use the job details.
What it reads from ServiceM8
- Job number and site address
- What was asked for and the work done
- Job status and completion date
- Job contacts and customer names
What it never does
- Change anything in ServiceM8
- Message anyone outside business hours
- Argue with a customer about the work
Questions people ask
- Do I still need Xero or QuickBooks?
- Yes. Your invoices and payments come from Xero or QuickBooks. ServiceM8 adds the job details behind them.
- What does it read from ServiceM8?
- Job number, site address, the job description, work done, status, completion date and job contacts.
- How are invoices matched to jobs?
- Churnproof links each invoice to its ServiceM8 job automatically when the details line up.
- Can it hold off until a job's finished?
- Yes. Turn on the setting and your employee waits while a job isn't marked finished.
- Does it change anything in ServiceM8?
- No. It only reads job details.
Stop chasing. Start getting paid.
Connect Xero or QuickBooks, name your employee and let them get on with it. Start free on one invoice. Paid plans from $19 a month.
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